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Professional Profile of Jonathan -- Business Manager
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Title:
Business Manager

Location:
US-North Carolina-Wilmington/Fayetteville

Work History:
Coty, Inc. / Del Laboratories, Inc. Rocky Point, NC 2007 to present
Production Manager
• Cosmetics and OTC Pharmaceuticals (Orajel, Gentle Naturals, Dermarest, Sally Hansen, New York Color, LACross) direct report to VP of Manufacturing
• Direct reporting for 2 assistant managers, 8 Supervisors, 40+ line leads (and assumed workplace responsibility for the safety and productivity of up to 250+ multi-lingual production employees engaged in the filling, packaging and shipping of pharmaceutical and cosmetic products for the retail marketplace) along with indirect reporting for 4 Supervisors and 50 hourly employees (coordinated warehouse, maintenance, production and quality control department interactions and duties in support of on-time customer order delivery).
• Responsible for the day-to-day planning of departmental operations including the production of standard warehouse replenishment orders and custom brand-labeled material.
• Coaching, mentoring, accountability and discipline- Prepared and presented employee performance appraisal, corrected non-compliant behavior and carried out timely, fair disciplinary actions as required.
• Operated in a bi-lingual environment. Spearheaded second-shift program to recruit and compensate employees willing to act as translators for management and coworkers.
• Ensured proper flow of work through the manufacturing floor and also responsible to account for WIP and Finished Goods. Also responsible for good documentation practices and record retention.
• Responded to routine and emergency situations as manufacturing manager and/or site incident commander.
• Led incident response team. Initiated spill containment, clean-up and emergency measures as dictated by circumstances. Determined need for third-party intervention.
• Maintaining cGMP standards on the production floor and reviewed standard operating procedures for compliance to current good manufacturing practices. Wrote or revised 90% of existing manufacturing policies and procedures along with bringing the workforce from a 20% SOP and cGMP recorded training level to 90%.
• Adhered to and enforced OSHA and company-mandated guidelines and regulations.
• Worked with the quality control department to ensure accurate product content, labeling and packaging by developing set up sheets, on line qa approved standards, and triple independent verifications for components being used in manufacturing.
• Reduction in downtime from changeover initiatives including SMED resulted in $75,000 annual savings and 21 lost days of production on 2 separate lines over a one year period.
• Reduction in cost from implemented lean initiatives and monitored pharmaceutical/cosmetic product scrap and loss. Researched discrepancies and maintained 3%± fill rate accuracy equating to approximately $35,000 annually.
• Reorganized individual department direct labor to eliminate redundancy and reduced overall head count through a re-design of job duties. This resulted in an annual savings of 12 direct labor employees and two indirect.
• Succeeded in earning the trust and respect of those working for me through a hands-on, team approach to meeting production goals.

Alcon Manufacturing, Ltd. Huntington, WV 2002 - 2007
Area Supervisor III
• Supervised 52 employees in three departments on third shift: Monarch II production, Lens and Lens Delivery Device Sterilization, and Finishing/Packaging, with indirect reporting from facility maintenance, line maintenance, and quality control. Document Control and human resource cross training.
• Monarch II is an injection molded class III medical device used as a lens delivery system for the Acrysof lens and polymethylmethacrylate intraocular lens (PMMA) which are class I medical devices. Both were manufactured in class 10000 clean rooms under my supervision.
• Sterilization was achieved through Ethylene Oxide exposure. Responsibility entailed not only ensuring the daily operations continued without fail, but also monitoring and testing for ETO exposure throughout the facility.
• Goals, output and quality, were met in all three work areas for the last four review cycles with production outputs exceeding 25% above goal in most product lines.
• Assisted in completing phase I product line transfer of IOLs from HNT facility to Cork Ireland startup facility, including project management for lens sterilization.
• FMEA teams, equipment validation, auditing, process improvement, and quality excursion investigations
• Developed a strong relationship with employees and worked with team leaders to develop skills and a management style which reflect the organic style of the company.
• ISO 9000 and ISO 14001 core team / lead auditor

Campbell Soup Supply Company Maxton, NC 1998-2002
Production Supervisor
• Supervised 47 in the blending and filling departments to produce 2.5 million cases of soup annually on second shift.
• Filling yields-consistently lead the plant in positive and above budget filling yields, which is the most important aspect to make money in the food industry. This translates at Maxton to meeting budget plus $2700.00 to 3500.00 per month. This was done while also reducing number of corrective actions from 36 on second shift to 16 for the last fiscal year, and a reduction in the total number of off-quality or off-color hold-ups was accomplished through strong and direct hands-on leadership.
• Productive labor- while this represents only 3% of the total plant budget; it is the one place where a supervisor or manager can make a direct an immediate difference. Positive year-end results in excess of $98,000 were seen during 2001 in my work team across three shifts and 300,000 under budget on second shift productive labor. Material usage budgets were accomplished across the board.
• ISO 9000 program implementation, process progression, and critical control point record keeping.
• Supervised up to 14 hourly employees in the thermal processing dept. (this is one of food safety’s most critical control points in ensuring sterility) and 51 hourly employees in the packaging dept.
• Reduced the number of mislabelings on third shift from an average of 13 annually, to three in 1998-1999 and only two in 1999-2000, all of which were contained inside the facility.
• Oversaw the transition to a new chemical vendor for the packaging/processing dept. which saved the company $30,000 annually by choosing chemicals that would meet the needs of a food processing plant while using the least costly combination of chemical and /or chemical combination, amounts used, and time involved with each.
• Working directly with the fiber, plastic wrap, and glue vendors in a search for materials that would be less expensive and would reduce downtime yielded excellent results. While cost reduction was not achieved, downtime was reduced from 2.07 minutes of downtime per line per hour to 1.97. This represents a 10% reduction and approximate savings of $21,000 in 2000.
• The Maxton facility is a team-oriented workforce, which also allows supervisors to take on the additional role of a team coach. This gives a supervisor the experience of planning and coordinating training, along with changes of job practices across all three shifts.


Skills:
 ISO9001 and ISO14001 Lead Auditor
 21 CRF – Part 820 Quality System Regulation
 CGMP’s, TQM, SMED & Lean Manufacturing
 Enterprise Resource Planning
 Working with Unions / Union-free Management
 Zenger-Miller Training
 Enlightened Leadership Training
 Hazmat Emergency Response/ Tech Level OSHA 29
 CAI Leadership – Fundamentals of Management
 Spill Prevention Response / Stormwater Pollution Prevention


Education:


• Bachelor of Arts, University of North Carolina Pembroke, Public Relations and Communications, 1998
• Master of Business Administration, Marshall University, 2004
• Graduate of the Clemson University Better Processing School & FDA Regulations
• OSHA 501 Training School


Honors


• Boy Scouts of America, Eagle Scout, God and Country Award
• Army Distinguished Honor Graduate, Ft. Sill, OK



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