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Title: |
Quality Manager
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Location: |
US-South Carolina-Greenville/Spartanburg
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Work History: |
Professional Experience
September 2002 to Present – Square D Company, Seneca, SC as Senior Quality Assurance Engineer. Manufacturer of electrical distribution equipment.
* Implemented new intranet based system for ISO9001 Document Control and Corrective Action Requests
* Conducted and mentored numerous Six Sigma Black Belt projects
•Start Up Yield Manager, Developed and implemented data collection and analysis systems for Start Up Yield improvement program
•Developed and implementing facility wide Training initiative
October 2001 to September 2002 – Borg Warner Automotive, Seneca, SC as Product Quality Engineer. Manufacturer of Automotive Transfer Cases for SUV’s.
* Responsible for Quality of Mercedes Benz and Isuzu products
* Familiar with PPAP and other Automotive Quality tools
October 2000 to October 2001 – Compact Automation Products, Westminster, SC as Quality Assurance Manager. Manufacturer of Pneumatic Actuators.
•Managed department of 5 Inspectors, Returns Analyst, Mfg. Engineering, Document Control. Managed re-structuring during plant downsizing during economic downturn.
•Implemented ISO Document System, introduced FMEA, capability studies, etc., into the quality system.
•Involved in implementing Oracle ERP System
March 1992 to October 2000 - Square D Company, Seneca, SC as Senior Quality Assurance Engineer. Manufacturer of electrical distribution equipment.
*Developed data collection and tracking systems for non-conforming material and scrap, internal audit tracking, defect reporting and analysis, control of ISO procedure documents using Microsoft ACCESS. Responsible for the Customer Complaint Response system.
•Facilitator for plant wide process map development and process improvement steering committee. Includes development of plant process map, computer simulation models, identification of information needs and process improvement projects for the entire facility, to be used in developing an integrated manufacturing system.
*Instrumental in the implementation and maintenance of quality system and procedures registered under ISO 9001.
*Developed monthly internal audit system for compliance to and maintenance of ISO 9001 registration.
*Responsible for coordinating and conducting quality training programs, including SPC and courses listed above.
*Active on numerous Product Development Projects (Concurrent Engineering) and the Project Review Committees. This includes use of FMEA, DOE/Taguchi, capability studies, supplier qualification activities, etc., necessary to design quality into the product.
*Facilitator for Defect/Cycle Time Reduction team for enclosed drive product, and Engineering Change Control Team. Provide facilitation as needed for management meetings, product development and other process improvement team meetings.
*Support all operational functions as needed in productivity and quality improvement activities, and perform various duties as assigned by management.
January 1990 to March 1992 - Ernst Winter & Son, Inc., Traveler's Rest, SC as Assistant Plant Manager. Manufacturer of diamond abrasive cutting tools.
*Responsible for TQM and SPC programs.
*Supervised production planning and control.
*Performed all IE functions.
October 1988 to January 1990 - Greenfield Industries, Clemson, SC as Industrial/Project Engineer. Manufacturer of twist drill bits.
*Implemented an automated SPC system, Conducted SPC training, customer visits, and supplier certification.
*Performed all IE functions, including researching and justifying capital equipment projects.
July 1987 to December 1988 - Clemson University, Clemson, SC. Graduate School.
April 1986 to July 1987 - Springs Industries, Lancaster, SC as Industrial Engineer. Textile manufacturer.
*Performed all IE functions, including labor budget, work measurement, cost estimation, new equipment justification and layout, job design, payroll, and worked with MRP system.
June 1983 to April 1986 - J.P. Stevens & Co., Inc., Clemson, SC as Industrial Engineer. Textile manufacturer.
*Responsibilities similar to Springs Industries.
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Skills: |
Special Skills
Good written and verbal communication skills, good teaching skills, good computer skills, mathematical and statistical skills. Experienced in international business travel.
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Education: |
Education
Clemson University, Clemson, SC -
Master of Science Degree in Industrial Management - December 1988.
Bachelor of Science Degree in Industrial Engineering Technology - May 1983.
Certification and Specialized Training
*Six Sigma Black Belt
*ASQC Certified Quality Engineer and Certified Quality Auditor
*Extensive training in Quality Auditing, FMEA, Concurrent Engineering, SPC, Design of Experiments and Taguchi methods for quality improvement through ASQC and Tri-County Technical College.
•FMEA Instructor for Tri-County Technical College.
*Square D Master Trainer and Quality Coach. Certified to teach Competing and Winning Through Quality (Problem Solving), SMART Communications, Team Overview, Meeting Management and Group Dynamics, FMEA, and pre-employment training.
*Zenger Miller Frontline Leadership Training, Zenger Miller Team Dynamics Training
*Blue card certification in MTM and MOST work measurement systems.
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