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Professional Profile of Erika -- Customer Service
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Title:
Customer Service

Location:
US-Florida-Miami

Work History:
Customer Service/Sales Jan. 2005 –May, 2008
BEL INC., Miami, Fl
*Assisting customers in purchase orders
*Customer support for scheduling delivery of merchandise
*Supervise completion of purchase orders
*Revise purchases orders in database


Kindergarten /Substitute (p/t) Sept.-Dec. 2001
Saint Martin Hall School
SanAntonio, TX
• Assisted teacher with day-to-day activities and organization.
• Monitored the process of student’s daily activities.
• Assisted in creating daily activities for students.
• Substituted teachers of grades 1-6

Assistant General Manager (Internship) June-August 1999
Gio’s Restaurant,
Roatan, Honduras
• Provided training and support to staff in effort to establish
a more effective time response
• Processed daily account receivable and accounts payable
transactions
• Supervised and monitored sales integrity
• Key holder of restaurant




Translator Oct.-Nov. 1998
Medicos Sin Frontera,
La Ceiba,Honduras
• Insured Doctor/Patient communication
• Assisted Doctors in translating and provided training
non-speaking English clients


Purchasing Supervisor Assistant (Internship) June-August 1998
Standard Fruit Company
La Ceiba, Honduras
• Monitored completion of orders
• Organized and revised purchases in database
• Followed-up with vendors



Skills:
• Highly organized and quick-learning achiever who is responsible and learns quickly.
• Bilingual (Spanish and English) with exposure to multicultural
environment and overseas travel.
• Extremely personable worker with strong social skills who works well in team environments.
• Good management skills\



Education:
Major in Psychology Senor -2008
Florida International University



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