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Title: |
OPTOMETRIC ASSISTANT
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Location: |
US-Texas-Fort Worth
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Work History: |
Assistant Manager Nov 03 – Sep 06
Hour Eyes Optical Store, Woodbridge Va
Responsible for the daily operations, supervision of 8 employees and training all new employees.
Empowered to settled customer complaints by providing proper customer service, explaining of store policy, provided refunds, upgrades, and ultimately customer satisfaction, etc...
Maintained knowledge of new company policies and products to better serve the clients.
Accounted for all inventory through ensuring inventory was conducted timely and properly resulting in proper ordering of new stock.
Responsible for the accuracy of accountants’ receivable on a daily basis by ensuring all registers were balanced and insurance medical billing were done properly.
Responsible for submitting quarterly employee evaluations.
Reviewed daily transactions for accuracy and located and fixed any daily discrepancies.
Prescreened patients for Doctor visits.
Key Accomplishments:
Started as an optician and was quickly promoted to the position of assistant manager.
Received (2) Presidential Awards given to the top 100 employees across the nation.
Optician Jun 02 – Oct 03
EyeMasters Optical Shop, Gretna, LA
Responsible for providing quality customer service.
Responsible for knowledge of store policy, optical dispensing, and new products, and procedures available at the current time.
Prepared patients for doctor’s visits.
Trained new employees
Assisted with end of the day accounts receivable and corrected any errors that may have occurred.
Key Accomplishments:
Awarded top employee on numerous occasions for customer service.
Awarded top employee on numerous occasions for top seller of the month.
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Skills: |
Responsible for the daily operations, supervision of 8 employees and training all new employees.
Empowered to settled customer complaints by providing proper customer service, explaining of store policy, provided refunds, upgrades, and ultimately customer satisfaction, etc...
Maintained knowledge of new company policies and products to better serve the clients.
Accounted for all inventory through ensuring inventory was conducted timely and properly resulting in proper ordering of new stock.
Responsible for the accuracy of accountants’ receivable on a daily basis by ensuring all registers were balanced and insurance medical billing were done properly.
Responsible for submitting quarterly employee evaluations.
Reviewed daily transactions for accuracy and located and fixed any daily discrepancies.
Prescreened patients for Doctor visits.
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Education: |
Education
San Antonio Junior College, San Antonio, TX 1977 GED
El Centro Junior College, Dallas TX 1981 General Studies
Spotsylvania Junior College, Spotsylvania, VA 1996 Optical Apprenticeship Program
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