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Title: |
Phlebotomist
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Location: |
US-California-San Bernardino/Palm Springs
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Work History: |
Ana RAMIREZ
25760 North Winds Dr. Sun City, CA 92585
wakeupray@yahoo.com Home: 9519285412 Cell: 7149268414
Experience
Source Refrigeration, Anaheim, CA December 2003 - Present
Dispatcher
Verizon/Boeing, Long Beach, CA January 1999 - December 2001
Dispatcher
Dispatching telephone mechanics to repair phone lines as well as computer lines being affected by those telephone lines. Working hand in hand with IBM/ Boeing employees, utilizing an ACD multi-line telephone system as well as dispatching via two way radios. Data entry, utilizing (DCRIS/Web Monitor and Infoman Software). Faxing reports to IBM/ Boeing, via email, 10-key and typing.
Power Lift/Caterpillar, Pico Rivera, CA January 2001 - January 2002
Dispatcher
Dispatcher to a twelve man field crew.
Customer Service via ACD/ multi-line telephone system. Internet Research, computer entry of daily logs/mechanics jobs. Scanning mechanics daily routes. Routing mechanics daily to repair or deliver forklifts. Filing alpha/numeric of mechanichs daily routes. Cash handling and inputting into computer, copying, faxing, and scheduling appointments.
TCI/ Adelpha Cable, City of Industry, CA January 1996 - January 1999
Dispatcher
Dispatching Cable Technicians to install and repair cable lines. Computer data entry 10-key, scheduling appointments, printing reports, updating log sheets on outages, or emergency situations. Customer service via ACD multi-line telephone system, dispatching technicians using two-way radios. Internet research, floating to different departments for assistance when out to lunch ( telephone operator, customer service). Typing, faxing, printing, and also inputing customers requested orders for service.
City of Hope Medical Center, Duarte, CA January 1996 - July 1996
Unit Secretary
Charting (Oasis Software), updating charts, monitoring EKG monitors, stocking any and all supplies in patient/ supply rooms. Picking up and delivering specimens. Breaking down charts and starting charts on new incoming patients. Translating for Doctors or patiens when necessary. Calling codes over intercom and getting a hold of all necessary personal in emergency situations. Answering all incoming calls and directing to correct department or assisting them with any and all questions. Receiving Doctors orders/ Pharmacy orders via telephone and charting into computer/ chart.
Santa Teresita Hospital, Duarte, CA January 1995 - January 1996
Admitting Representative
Admitting patients to emergency room and hospital, insurance verification (HMO/PPO/ Medi-Cal/ Medicare), calling next of kin, preparing emergency room charts, ID bands, starting patients files, answering multi-line telephone system.
Santa Teresita Pain Clinic, Duarte, CA January 1994 - January 1995
Medical Assistant
Verifying patients insurance, charting, alpha/ numeric filing, answering ACD multi-line telephone system. Drawing blood, giving injections, taking all vital signs, some billing, computer scheduling, 10-key, spinning blood, separating serum.
Education
University of Phoenix Online, Phoenix, AZ
Bachelor of Business Administration - Bachelors of Business Administration, December 2008
completed course in Work Ethics, Communication Effectiveness, Management Skills and Preparation.
Marinellos School of Beauty, Moreno Valley, CA
Other - Cosmetology
Currently in school for Cosmetology.
Watterson Collge, Pasadena, CA
Other - Clinical Administrative Medical Asst., June 1994
Obtained Diploma in Clinical/ Administrative
Medical Assistant.
Obtained skills in Venipuncture/Skin Puncture, CPR-BCLS and First Aid,
Front and Back office procedures, CPT and ICD-9 Coding. Verification of Medical Insurances(HMO/PPO/Medi-Cal/ Medicare), taking vital signs, Billing, computer scheduling, giving injections, charting.
Citrus Community College, Glendora, CA
Other - General
General Studies, and certification courses.
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Skills: |
Phlebotomy/Hematology (knowledgeable in use of butterfly needles, regular needles, HMO/PPO verifications, Admitting, Scheduling Appointments, Typing, Computers, Multi-tasking, Multi-line ACD, 10-key, Calling in Prescriptions to pharmacy,
Faxing, printing, taking vitals,
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Education: |
Watterson College, Pasadena, CA
Citrus Community College, Glendora, CA
University of Phoenix Online, AZ
Marinello's School of Beauty, Moreno Valley , CA
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