Job Description:
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Analysis and Solution Definition
· Quickly understands the client business and work flow needs in relation to the clinical product development.
· Reviews and edits requirements, functional specifications, business processes and recommendations related to proposed solution.
· Develops scenarios, use cases and functional specifications by incorporating prototype focused product development.
Technical Recommendation and Testing
· Support quality assurance team with developing and reviewing test plans.
· Ensures issues are identified, tracked, reported on and resolved in a timely manner.
· Works with internal and external client personnel to identify required changes.
· Communicates needed changes to development team.
Project Execution
· Assists in enforcement of project deadlines and schedules.
· Takes input from supervisor and appropriately and accurately applies comments/feedback.
· Communicates and applies project standards.
· Manages resources in accordance with project schedule.
· Consistently delivers high-quality services to our clients.
· Understands the components of running a fiscally successful project.
Innovator Development
· Conducts effective progress evaluations in a timely manner.
· Mentors those with less experience through informal channels.
· Seeks and participates in development opportunities above and beyond training required by us.
· Trains other innovators through both formal and informal training programs.
Internal Operations
· Suggests areas for improvement in internal processes along with possible solutions.
· Leads internal teams/task forces.
Competencies
Communication
· Assists in the facilitation of team and client meetings.
· Delivers informative, well-organized presentations.
· Understands how to communicate difficult/sensitive information tactfully.
Technical Understanding
· Possesses solid knowledge in the areas of health information technology preferred in end-user applications.
· Understands the all aspects of a common software development life cycle.
· Preferably has worked with requirements management tools.
Problem Solving
· Identifies critical issues with ease.
· Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
· Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
Leadership
· Generates enthusiasm among team members.
· Proactively seeks opportunities to serve in leadership roles.
· Challenges others to develop as leaders while serving as a role model.
· Manages the process of innovative change.
Teamwork
· Facilitates effective team interaction.
· Acknowledges and appreciates each team member's contributions.
Client Management
· Develops relationships with client personnel that foster client ties.
· Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
· Manages client expectations effectively.
Prerequisite Experience
· 5+ years technology product development experience
· Health information technology background
· Success as individual contributor/team player
· Strong project management and research skills
· BA/BS required; Masters degree a plus
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